• CALL THE SERVER WITH THE PUSH OF A BOTTON
  • ASK FOR THE CHECK
  • CANCEL THE CALL

VALUE RETAILERS AND SUPERSTORES

IZISERVE V.1.2 and IZISERVE V.13

Why is it that in superstores, where extraordinary investments are made in retail space, stocks, human resources, and marketing, the customer service tends to be average? With IZISERVE this need not be the case anymore.

Consider the following questions a customer might need answered before doing a purchase in a superstore:

  • Where does the customer find a particular item amongst the hundreds, if not thousands, of products on the shelves?

  • Does the store sell this item at all?

  • Does the costumer need specific information about the product?

  • Does the customer need advice?

CUSTOMER EXPERIENCE ON PEAK DAYS: On peak days, staff will be overloaded with work, and will not be able to assist the customers in an organised and professional way. Here is the scenario of the customer shopping in the superstore:

The customer needs the advice of a shop assistant, and wanders about the superstore looking one who can help him/her. After much effort, on the customers part, he/she finally finds a shop assistance. However, it turns out that staff member is not in charge of the section where the product the customer is looking for is, hence, cannot assist the customer.

The customer is demoralised and tired, and ultimately decides not shop in that store, and/or will associate the store with a mediocre service. In the future this potential customer will not return o will minimise his/her visits to the store.

With IZISERVE this trend will can change! Installing buttons on each aisle or section, the customer can call for an assistant with the push of a button. The staff will receive the alert immediately on their pagers or wrist watch pagers.

BENEFITS OF HAVING IZISERVE IN EACH AISLE OR SECTION

  • Efficient customer-to-staff communication.

  • Better response times to customers

  • Differention from competitors and a greater competitive advantage

  • Increased sales

  • Customer loyalty

  • Avoid losing customers and sales

IZISERVE ALERT V.2. and 1 IZISERVE V.1.3

SOLUTION 2:

In-house paging system. Can be placed by each cash register. When an employee requires assistance from his/her supervisor, he/she can send assistant and silent alert.

The installation of this wireless system can be done easily, within minutes and does not require technical skills.

 

IZISERVE ALERT V.2.1/V.2.2/V.23

SOLUTION 3:

When a supervisor needs to call an employee, or a group of employees, he/she can do it with these paging system. The communication will be instant and discreet.

.

 

Learn More About Our Products
Demo Videos How the Pagers Work Request a Quotation
 













Iziserve - All rights reserved.